Content Mate offers three subscription tiers designed for different team sizes and needs. From solo creators to large agencies, each plan provides a clear set of features and limits. This article explains the subscription model, compares all tiers, walks you through the upgrade process, and shows you how to manage your existing subscription.
Accessing the Pricing Page
You can reach the pricing page in two ways:
- Click Upgrade in the subscription section of your Profile & Settings page
- Navigate directly to the pricing page from the application menu
The page opens with a gradient background and displays all three subscription tiers side by side. A back button in the top-left corner lets you return to the previous page.
Billing Interval Toggle
At the top of the pricing page, a toggle switch lets you choose between two billing intervals:
| Interval | Description |
|---|---|
| Monthly | Pay month by month with full flexibility to cancel anytime |
| Yearly | Pay for 12 months upfront and save approximately 17% compared to monthly billing |
The yearly savings are highlighted with a green badge showing "Save 17%". When you switch between intervals, the displayed prices update immediately to reflect the selected billing period.
All prices are shown per month regardless of the selected interval. If you choose yearly billing, the price shown is the monthly equivalent (yearly total divided by 12), with a note indicating that billing occurs annually.
Subscription Tiers
Content Mate offers three paid tiers. Each tier is presented as a card with a colored gradient header, feature list, and action button.
Standard (Starter)
The entry-level paid plan for solo creators and small teams getting started with social media management.
Pricing:
- Monthly: 29 EUR / month
- Yearly: approximately 24 EUR / month (290 EUR / year)
The Standard tier card has a blue-to-cyan gradient header and a Sparkles icon.
Advanced (Professional)
The most popular plan for growing teams that need more accounts and workspace capacity. This tier is highlighted with a "Popular" badge in the top-right corner and is visually scaled up slightly to draw attention.
Pricing:
- Monthly: 79 EUR / month
- Yearly: approximately 66 EUR / month (790 EUR / year)
The Advanced tier card has a purple-to-indigo gradient header and a Crown icon.
Agency (Enterprise)
The top-tier plan for agencies and large organizations managing many clients and brands with unlimited capacity.
Pricing:
- Monthly: 199 EUR / month
- Yearly: approximately 166 EUR / month (1,990 EUR / year)
The Agency tier card has an amber-to-orange gradient header and a Building icon.
Feature Comparison
Each tier card displays the following features with their respective limits:
| Feature | Standard | Advanced | Agency |
|---|---|---|---|
| Workspaces | Limited | More workspaces | Unlimited |
| Team members per workspace | Limited | More members | Unlimited |
| Instagram accounts per workspace | Limited | More accounts | Unlimited |
| Facebook accounts per workspace | Limited | More accounts | Unlimited |
Feature values are shown as badges. Limited values appear as secondary badges with the numeric count, while unlimited features display a golden gradient badge with the infinity symbol.
All tiers include the following core features:
- Post scheduling for Facebook, Instagram, and TikTok
- Unified inbox for messages and comments
- Analytics dashboard with engagement, reach, community, and content metrics
- Photo and video editor
- Media library with file management
- Calendar view with drag-and-drop scheduling
- Holiday calendar support
- Multi-language interface (German, English)
How to Upgrade
To upgrade to a paid plan:
- Navigate to the pricing page
- Select your preferred billing interval (monthly or yearly)
- Find the tier you want and click the Upgrade button on the tier card
- You are redirected to a secure Stripe Checkout page
- Enter your payment details on the Stripe page
- After successful payment, you are redirected back to Content Mate
- Your subscription is activated immediately and the new limits take effect
The upgrade button shows a crown icon and is styled with the tier's gradient color. While the checkout redirect is in progress, a loading spinner is displayed on the button.
Agency Tier
The Agency tier has a Contact Sales button instead of a direct upgrade button. Clicking it displays a notification with contact information. This allows the sales team to discuss custom needs and enterprise requirements.
Current Plan Indicator
If you are already subscribed to a tier, that tier's card shows a green "Current Plan" badge in the top-left corner and a disabled button reading "Current Plan". Tiers below your current plan show an "Included in Current Plan" button.
Managing Your Subscription
Once you have an active subscription, you can manage it from two places:
From the Profile Page
The Profile & Settings page has two management options in the subscription section:
- Change Plan -- Opens a dialog to upgrade or downgrade between tiers. The change is processed with prorated billing through Stripe.
- Manage Subscription -- Opens the Stripe Customer Portal where you can view invoices, update payment methods, and cancel.
Stripe Customer Portal
The Stripe Customer Portal is a secure, hosted page provided by Stripe. From there you can:
- View your complete billing history
- Download individual invoices as PDF
- Update your credit card or payment method
- Change your billing address
- Cancel your subscription (takes effect at the end of the billing period)
Downgrading
To downgrade to a lower tier:
- Go to the Profile & Settings page
- Click Change Plan in the subscription section
- Select a lower tier from the plan options
- Confirm the change
Downgrading takes effect at the end of your current billing period. Until then, you retain the features of your current tier. When the downgrade activates:
- Your workspace and account limits are reduced to the new tier's values
- Existing connected accounts and workspaces beyond the new limit remain but you cannot add new ones until you are within the limit
- No data is deleted during a downgrade
Free Tier Limitations
Users without a paid subscription operate on the Free tier. The Free tier has strict limits:
- Limited workspace creation
- Limited social media account connections
- Limited storage capacity
- All core features (inbox, scheduler, analytics) are accessible but constrained by the workspace limits
To unlock more capacity, upgrade to any paid tier on the pricing page.
Frequently Asked Questions
Can I switch between monthly and yearly billing?
Yes. You can change your billing interval through the Stripe Customer Portal. The change will be prorated and applied to your next billing cycle.
What payment methods are accepted?
Content Mate uses Stripe for payment processing, which supports major credit cards (Visa, Mastercard, American Express), SEPA direct debit, and other region-specific payment methods depending on your location.
Is there a free trial?
The Free tier allows you to use Content Mate with limited functionality without any payment. This serves as an ongoing way to test the platform before committing to a paid plan.
What happens if my payment fails?
If a payment fails, Stripe will retry the charge according to its retry schedule. If the payment continues to fail, your subscription may be downgraded. You will receive email notifications about payment issues.
Can I get a refund?
Refund policies are handled through the Stripe billing system. Contact support for refund requests.
How do I cancel my subscription?
Click Manage Subscription on the Profile & Settings page. This opens the Stripe Customer Portal where you can cancel. The cancellation takes effect at the end of your current billing period, and you retain access to all features until then.
Next Steps
- Profile & Settings -- Manage your personal account settings
- Create Workspace -- Set up your first workspace
- Connect Accounts -- Link your social media accounts
- Welcome to Content Mate -- Return to the getting started guide